Everything You Need
To Know About Storage

Our storage facility in Oregun, Ikeja is accessible during operating hours. Please contact us at hello@spacedey.com or call +234 700 722 5776 for current access hour information, as hours may vary by unit type and rental plan. We understand that Lagos life does not always run on a 9-to-5 schedule. If you have specific access requirements - early morning, late evening, or weekend access - speak to our team when booking and we will do our best to accommodate you.

Our customer service team is available Monday to Saturday. Phone/WhatsApp: +234 700 722 5776 Email: hello@spacedey.com Website: www.spacedey.com We aim to respond to all enquiries within 2 hours during business hours. For urgent issues outside of office hours, please WhatsApp us and we will get back to you as soon as possible.

Once your rental agreement is confirmed and payment received, our team will provide you with access details for your specific unit. Access is through our secured facility entrance. You will be issued a key depending on your unit type. Please note: access is only granted to named account holders and authorized contacts listed on your rental agreement. We take security seriously - do not share your access credentials with anyone not listed on your account.

Yes. You can authorize a trusted individual to access your storage unit on your behalf. To do this: • Submit a written authorization request to hello@spacedey.com with the full name and contact details of the person you are authorizing • The authorized person must present valid government-issued ID • Authorization can be one-time or ongoing Spacedey Storage will not be liable for any loss, damage, or misuse resulting from access granted to an authorized third party.

Choosing the right unit size is important - and we are here to help. Small units: Ideal for boxes, documents, small appliances, and personal items. Medium units: Suitable for the contents of a 1–2 bedroom flat. Large units: Best for 3+ bedroom homes, office relocations, or business inventory. Not sure? Contact our team on WhatsApp at +234 700 722 5776 and describe what you need to store.

Given Lagos's tropical climate - with high humidity and heat year-round - this is one of the most important questions for any self storage facility in Nigeria. Please contact our team at hello@spacedey.com or +234 700 722 5776 for specific information about climate control and ventilation options available. General storage tips: • Use sealed plastic boxes rather than cardboard • Wrap electronics in moisture-resistant material • Elevate items off the floor where possible • Avoid storing perishable goods

Security is at the core of everything we do at Spacedey Storage. Our facility features: • 24/7 CCTV surveillance • Secured perimeter access • Individual unit locks • On-site management presence We strongly recommend that customers insure their stored items for added protection.

Yes. Each customer is required to provide their own padlock for their storage unit. We recommend: • A high-quality disc padlock • Keeping a spare key with a trusted person • Never sharing your lock details with unauthorized persons Spacedey Storage is not responsible for loss resulting from an inadequate or compromised lock.

In most cases, yes - subject to unit availability and payment confirmation. To move in the same day: • Complete your booking and payment • Submit all required documentation • Ensure move-in falls within access hours We recommend booking at least 24 hours in advance where possible.

Please contact our team to confirm what moving equipment is currently available at our facility. For large or heavy items: • Arrange your own moving team • Inform us in advance for oversized items Our sister company, Packmyload, also offers professional moving and logistics services across Lagos.

Yes, parking is available to facilitate loading and offloading. For large vehicles or multiple arrivals, please notify us in advance so we can coordinate access and avoid congestion. Parking is for active loading and offloading only.

Spacedey Storage offers competitive and affordable self storage prices in Lagos, Nigeria. We offer: • Flexible monthly rental plans • Discounted long-term rates • Business storage packages Visit www.spacedey.com or WhatsApp us on +234 700 722 5776 for current pricing and availability.

Yes. Our minimum rental period is one month. We do not offer daily or weekly storage rentals. If you need short-term storage during a move, contact us and we will help you find the most cost-effective option.

Like all businesses operating in Nigeria, pricing may be reviewed periodically due to inflation, exchange rates, and operational costs. We always provide advance written notice before any price adjustment takes effect. Ask about our price-lock membership plans for long-term savings.

To cancel your storage unit: • Provide at least 24 hours written notice • Submit cancellation via email or dashboard • Clear and clean out your unit • Return all access credentials Please note: • Verbal cancellations are not accepted • Final month rental is not prorated

The following items are strictly prohibited: • Hazardous or flammable materials • Perishable goods • Illegal substances or stolen goods • Firearms or ammunition without approval • Live animals • Uninsured high-value items • Strong odour-emitting items If prohibited items are discovered, Spacedey Storage reserves the right to terminate the rental agreement immediately.

While insurance is not mandatory, we strongly recommend it. Important notes: • We are not liable for loss or damage unless caused by negligence • Many home insurance policies may not cover storage facilities • Specialist goods-in-storage insurance is available We advise customers to maintain a detailed inventory with photographs and replacement values.